Only rarely do I find a law firm with professional-looking publications — I mean publications that appear as if they were designed and produced by pros.
Take a look at this newsletter published by Weil Gotschal. Take a good look at the page layout and the type. It may not be the slickest design in the world, but it’s solid.
The body copy is set in Stone Serif, and the heads are set in Helvetica. (I would have chosen Stone Sans for the heads to better complement the body.) Italics are used appropriately, and none of the type is underlined. Hyphenation is used to break lines (almost unheard of among law firms), so word spacing is very consistent.
And — to top if off — the newsletter (a PDF document) contains links that actually work! That’s a very rare occurrence in law firm publishing.
Unfortunately not all of the links are set correctly. For instance, if you click an attorney’s e-mail address, nothing happens. Nothing at all*.
And the newsletter contains an extra-special bonus feature — it’s written for a broad audience and it’s well written.
I give it a B+.
Now, compare the newsletter to this Weil Briefing. Take a look at the last two pages of the briefing. And try the links on the last page.
This one gets a C –.
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What should happen when an attorney’s e-mail address is clicked? For the sake of readers — including potential clients — and Weil’s attorneys, clicking an attorney’s e-mail address should open a new e-mail message with an appropriate subject line. This saves readers a bit of work, and — when one of Weil’s attorneys gets an e-mail with that subject line — he already knows what it’s about. E-mails with that subject line might be routed to a particular attorney for initial review.
Note: Any firm can claim (as many do) that it makes good use of modern technology. But when it fails to demonstrate that, the claim rings hollow.